A woman smiling

Meet Diem Pham

Meet Diem Pham, communications officer and mental health champion. Diem has been a mental health champion since 2018 and wanted to get involved to help her colleagues through difficult times and provide a support network. To find out more about why she became a champion, we asked her a few questions.

Why did you become a mental health champion?

Over the years I have struggled with my mental health and have appreciated the support that I received during those times. I wanted to ensure that other people experiencing difficult times are aware of the support available for them. We all have good days and bad days but everyone reacts differently to those bad days. I believe that having somebody around that you trust to listen can make a huge difference.

How do you find being a mental health champion?

I am proud to be a mental health champion, there’s a balance that needs to be made as we are not trained professions but we are to listen and signpost colleagues to the appropriate channels. Some days are tough as you need to practice what you preach, i.e. taking time for yourself! 

What does mental health mean to you?

Mental health to me is about being kind to yourself, and to others, to make a difference. 

I have anxiety, but I manage it with medication. In the past, I have had Cognitive Behavioural Therapy (CBT), and general counselling. I have learned to have boundaries in place, and for me, a change of environment has also helped.

What do you think about VolkerRail's approach to mental health?

I think it’s great; we have a supportive team of mental health champions who are running campaigns to raise awareness and make themselves visible to the business.

Why do you think it's important to prioritise our mental health?

I understand that it’s so important to prioritise your mental health, as your mind is a powerful thing – it can be your friend one day, and also your enemy the next. With the right support and tools at hand, your tougher days are easier to manage.

How do you prioritise your own mental health and wellbeing?

I have a routine that I try and keep to but some days are harder than others. I always make sure I have my downtime, playing on my Nintendo Switch, catching up with family, and writing in my planner.